Registration page for the digital registration system for owners of second homes in the Jungfrau Region

To access your client in the digital registration system, you need a personalized user account that is assigned to you as the owner of a secondary residence in the Jungfrau Region during registration for the digital registration system.

In the second step, you will be asked to provide all necessary information about your secondary residence. Please note that in order to set up your account, we do not need your home address but the address details of the vacation home in the Jungfrau Region.

The registration process is then completed by the registration support usually within two working days. You will receive an email notification with all necessary information after the registration process is completed and your client is activated.

Mandatory data are marked with * according to the internet standard!

• For technical questions regarding the software operation of the digital reporting system, please contact the MASCH Customer Service support Monday through Friday from 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m. at the following telephone number    033 511 2135  or by e-mail to: support@masch.com
  
  
• For questions regarding the registration obligation or the settlement of visitor's tax, etc., please contact the operator of CLOUD:
  Jungfrau Region Tourismus AG under the telephone number: 033 521 4343 or by e-mail to: finances@jungfrauregion.swiss
  
  
  
• We have also created a series of FAQ documents in German that answer the most frequently asked questions. You can find them under the following links:
  
  • Questions about registering for digital reporting: https://customer-service.masch.com/de/faq1-grm-cloud/
  • General questions on the topic - Digital reporting: https://customer-service.masch.com/de/faq2-grm-cloud/

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