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Registration page for the digital guest card (and optionally for the digital reporting system) for hotels, group accommodation and mountain huts in the Jungfrau Region (GRM-CLOUD):

 

To access your client in the Guest Registration Management CLOUD (GRM-CLOUD), you need a personalized user account that is assigned to you as the owner or manager of the respective business as part of the registration process for the digital guest card and/or the digital registration system.

In the second step, you will be asked to provide all the necessary information about your business. Please note that we require the address details of your business in order to set up your account.

The registration process is then usually completed by the support team within two working days. Once registration is complete and your client has been activated, you will receive an e-mail notification with all the necessary information.

Mandatory data are marked with * according to the internet standard!

  • For technical questions regarding the software operation, please contact the MASCH Customer Service support Monday through Friday from 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m. at the following telephone number    033 511 2135  or by e-mail to: support@masch.com

  • If you have any questions regarding the obligation to be registered or the billing of visitor's taxes (if you select the digital reporting option during registration) etc., please contact the operator of the GRM-CLOUD: Jungfrau Region Tourismus AG under the telephone number: 033 521 4343 or by e-mail to: finances@jungfrauregion.swiss


  • We have also created a series of FAQ documents in German that answer the most frequently asked questions. You can find them under the following links:

    • Questions about registration for issuing the digital guest card (and optionally about the digital registration system): https://customer-service.masch.com/de/faq1-grm-cloud/
    • General questions on the topic - digital guest card and digital registration system: https://customer-service.masch.com/de/faq2-grm-cloud/

Please note that you must complete the following account registration with a DOUBLE-OPTIN. For this and other registration purposes, you will receive automated emails sent from the address webmaster@guest-registration.com.

Please make sure that messages from this e-mail address do not end up in your SPAM filter.
 
Start registration here...